Assistant Manager / Manager – Quality (HCC Coding)

5 - 10 Years

Job Description

  • Handling customer complaints and resolving issues that employees are not authorized to handle on their own Dealing with schedule changes, employee call-ins, and other staffing issues Filling in for absent employees as needed to ensure smooth operation of the business
  • Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks Delegating tasks to employees
  • Keeping day-to-day activities organised Ensuring company policies are followed. Optimizing profits by controlling costs.
  • Hiring, training and developing new employees.
  • Resolving customer issues to their overall satisfaction. Providing leadership and direction to all employees. Preparing and presenting employee reviews.
  • Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed.
  • Taking disciplinary action when necessary.
  • Ensuring a consistent standard of customer service.
  • Motivating employees and ensuring a focus on the mission.
  • Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment; Maintaining a safe and clean work environment Training employees in proper safety procedures and providing training updates as needed.
  • Organizing promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specialsĀ 
  • Managing projects as assigned and organizing teams to assist in these efforts
  • Maintaining an overall management style that follows company best practices.

Salary: Not Disclosed by Recruiter

Industry:Medical / Healthcare / Hospitals


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Advantmed India LLP

Founded in 2005 and based in Santa Ana, California, Advantmed India LLP, is a Healthcare Information Management Company that helps health plans, managed care organizations, and life insurance companies optimize revenue and improve quality outcomes. We are currently 1800+ employees globally and 900+ in India. You can visit our website to understand our organization better.
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Recruiter Name:Sunil Patel

Contact Company:Advantmed India LLP