Hirng for Team Leader (Day Shift): Gandhinagar

3 - 8 Years
Gandhinagar

Job Description

Roles and responsibilities 

We are hiring for team leader(female) for day shift. Please find the below mentioned key responsibilities:
  • Create, manage, and maintain all necessary reports and dashboards to monitor the overall account data health and progress toward completing all identified account cleanup initiatives
  • Accountable for the completion of all account Data Health Operations Requests within the guidelines of service level agreements (SLAs) established with business stakeholders.
  • Publish and maintain all policies and procedures associated with account data health, monitor database for adherence to said policies and procedures, and implement corrective policy action as required.
  • Perform regular bulk maintenance tasks to ensure all account data conforms to established standards Meet regularly with key account data stakeholders across company s business to understand current data health challenges and prioritize related data cleanup and acquisition efforts.
  • Review all mass account data update/insert files submitted by business stakeholders for completeness (presence of all required/quality fields) accuracy (correct assignment of key planning data; EG: Business Group, Vertical/Division/Affiliation), and quality (duplicate analysis).
  • Develop requirements for and perform initial user acceptance testing on all account related configuration and development changes submitted to company s Corporate IT organization Lead all account data enrichment efforts (financial data appends, vertical-specific data appends, etc.)

Required Candidate profile

Job Specification:

  • Experience in handling remote location team would be added advantage
  • Excellent verbal and written communication and analytical skills
  • Strong knowledge of MS Office and Outlook
  • Very good convincing skills
  • Coaching and motivation skills
  • Demonstrated willingness to be flexible and adaptable to changing priorities
  • Strong multi-tasking and organizational skills

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Team Leader -(NonTechnical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Advantmed India LLP

Founded in 2005 and based in Santa Ana, California, Advantmed India LLP, is a Healthcare Information Management Company that helps health plans, managed care organizations, and life insurance companies optimize revenue and improve quality outcomes.
We are currently 1800+ employees globally and 2000+ in India.
View Contact Details+

Recruiter Name:Bharti Shivhare

Contact Company:Advantmed India LLP

Telephone:9810961682