- An understanding of performance management and how performance indicators can be used within an organization.
- An understanding of the analysis and interpretation of data and its application in a business context.
- Ability to work well with people from many different disciplines with varying degrees of technical experience.
- Should have exposure to working with US time zone interface.
- Extremely strong analytical and problem -solving skills.
- Proven strong negotiating and consensus building abilities.
- Proven skills to work effectively across internal functional areas in ambiguous situations.
- Highly selfmotivated, selfdirected, and attentive to detail.
- Ability to effectively prioritize and execute tasks in a highpressure environment.
- Adept in MS Office tools i.e. Excel, Power Point, Word and Outlook
- Deliver behavioral , skill enhancement, team building, and cultural sensitization, competency enhancement modules across various levels.
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
- Ability To Cope With Pressure And Change
- Ability To Make Decisions That Impact Customer Service Levels With A Sense Of Urgency. Fostering Teamwork
- Ability To Meet Deadlines
- Ability To Multitask, Prioritize, And Manage Time Efficiently
- Ability To Work In A Team Environment And Adapt To Changing Workload And Circumstances Effectively; Able To Respond To New Information Quickly.
- Ability To Work Under Pressure
- Advanced Technical Skills.
- Client Management
- Client Relationships
- Decision Making
- Demonstrated Record Of Self-Motivation And Being Able To Work In A Team Environment That Is Fast-Paced.
- Excellent Client-Facing And Internal Communication Skills
- Flexibility And Adaptability.
- Good Oral And Written Communication Skills And Working Knowledge Of Ms Office sound Medical Expertise
- Leadership Skills
- Should Have An Ability To Establish Healthy Working Relationship Within The Organization And The Clients
- Strong Communication And Interpersonal Skills Oral & Written
- Strong Organizational Skills
- The Ability To Create And Maintain Strong Working Relationships With Colleagues And Customers
1. Six Sigma certification
2. Project Management Professional Certification (PMP)
Advantmed India LLP
We are currently 1800+ employees globally and 1000+ in India.
You can visit our website www.advantmed.com to understand our organization better.
Recruiter Name:Bharti Shivhare
Contact Company:Advantmed India LLP