Hiring for Customer Support Representative

1 - 6 Years

Job Description

Key Job outcomes:
  • Preparing report accurately
  • Publishing Daily/Weekly/Monthly reports
  • Contact ratio analysis and highlighting red flags found through analysis
  • Time and shift adherence
  • Meeting/exceeding set KRA goals
  • Support activities as per SOP
  • Adhoc tasks as assigned by Team Lead
  • Handle emails and follow up with required departments to close loop

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Expected Job Experience Elements:
  • Graduation. Undergraduate with relevant work experience can be considered. 
  • Candidates currently studying will NOT be considered
  • Minimum 1 Year experience in BPO environment. Preferably as MIS or Support executive.
  • Compute savvy, Good with Excel/MS Office. 
  • Good English communication
  • Good in Advance Excel,
  • Good analytical skills

Company Profile

Advantmed India LLP

Founded in 2005 and based in Santa Ana, California, Advantmed India LLP, is a Healthcare Information Management Company that helps health plans, managed care organizations, and life insurance companies optimize revenue and improve quality outcomes.
We are currently 1800+ employees globally and 1000+ in India.
You can visit our website www.advantmed.com to understand our organization better.
View Contact Details+

Recruiter Name:Bharti Shivhare

Contact Company:Advantmed India LLP


Email :bharti.shivhare@advantmed.com

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